Frequently Asked Questions

Last Updated: March 10 2025

Welcome to INCCUR LLC. These Terms and Conditions govern your use of our website, services, and products. By accessing or using any part of our website (www.inccur.com) or our affiliated brand sites, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our services.

General Questions

1. What is INCCUR LLC?

INCCUR LLC is a company dedicated to building and managing independent brands that offer innovative, high-quality consumer products. Our diverse range of brands covers home essentials, pet care, tools, automotive accessories, fitness gear, and more.

2. What types of products does INCCUR LLC offer?

We offer a wide variety of products across multiple categories, including pet accessories, home essentials, tools and gadgets, car accessories, printed merchandise, and health & fitness products.

3. Where is INCCUR LLC based?

INCCUR LLC headquarters are in MD, USA. However we operate globally with an online presence, serving customers across different regions.

Ordering & Shipping

4. How can I place an order?

You can purchase our products directly through our brand websites or through our partner marketplaces.

5. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure online payment options.

6. How long does shipping take?

Shipping times vary depending on the destination and the brand you order from. Standard shipping typically takes 3-7 business days, while expedited options are available.

7. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping rates and delivery times may vary based on location.

Returns & Refunds

8. What is your return policy?

What is your return policy?

9. How do I initiate a return?

To start a return, contact our customer support team with your order details, and we’ll guide you through the process.

Product Information

10. Are your products backed by a warranty?

Many of our products come with a warranty. Check the specific product page for warranty details.

11. How do I know which brand is right for me?

Each of our brands caters to a specific need. Browse our brand websites to find the perfect products for your lifestyle.

Customer Support

12. How can I contact customer support?

You can reach us via email at [Your Contact Email] or through our contact page on our website.

13. What are your customer service hours?

Our customer service team is available Monday-Friday, 9 AM - 6 PM (EST).

Business & Partnerships

14. How can I become a distributor or retailer?

We welcome partnerships! Contact us through our website for collaboration opportunities.

15. Do you offer bulk purchasing or wholesale options?

Yes, we offer wholesale pricing for bulk orders. Reach out to us for more details.

Sustainability & Social Impact

16. What sustainability efforts does INCCUR LLC have in place?

We prioritize eco-friendly materials, sustainable packaging, and ethical sourcing to minimize our environmental footprint.

17. Does INCCUR LLC support charitable causes?

Yes, we contribute to various social and environmental initiatives as part of our commitment to making a positive impact.

If you have additional questions, feel free to contact us!

📩 Email: contact@inccur.com
🌐 Website: www.inccur.com